| About Us Onestopparties are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page. Our Contact details: Fancydress247 376 Palatine Road Northenden Manchester M22 4FZ United Kingdom |
| Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency. We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Back ordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet. When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
| Delivery Schedule Here at www.fancydress247.com we believe in offering you the following easy to use delivery options in order to meet your desired delivery date at the lowest cost option to suit. Please note that all these prices are per order and not per item, saving you further on multiple item purchases! We have a range of delivery option available on the pull down menu of the shipping & handling section. You will be able to change the standard default selection of up to 7 working days to any of the following delivery option below, as you checkout. If required sooner you may change the above delivery option to any of the option below: Standard delivery aprox 7-15 working days £ 4.95 Priority delivery between 4 - 5 working days £ 5.95 Express delivery between 2 - 3 working days £ 7.95 Parcelforce 48H Guaranteed (2 day) service £8.95 We reserve the right to post multiple order's received from the customer ordered to the same address together without the refund postage cost. Nextday Service, ONLY available for orders over £120 net of vat & postage, placed between Monday to Friday by 3.30pm £14.95. This is a signed for courier service that requires us to send the delivery to a business address, a business address can be your home address if you work from home and your business name is CLEARLY stated in the field marked "Company". Alternatively you can nominate a different place of work / business address or anyone else's work / business. If your order is placed on a Friday, please state in the special instructions box, as you check out, if you would like delivery for the next day Saturday or the next working day Monday. No deliveries will be made on Sunday. Orders that do not meet the criteria above, we be sent the day after the order is received by Royal Mail Special Delivery Service which is a pre 1.00pm next working day signed for service. It is recommended that you use a business / work delivery address for this service as the courier will not leave the delivery without a signature at the address stated Delivery schedules are based on shipping to UK mainland addresses. Any orders placed after midday may not be processed until the following day. The TV & Film Costumes may take slightly longer so please allow an extra 2 working days for delivery or call us for stock availability. All the above are dependent upon product availability. If any of the items that you have ordered are found to be out of stock then we shall contact you ASAP providing you with any options to replace these items ordered or option to cancel your order in part or full. Any refund will be automatically processed. Standard Delivery to any mainland UK address Standard Delivery can take up to 7-10 working days, however Royal Mail will NOT guarantee this and do not consider a parcel lost until 21 working days from dispatch If a product that you have ordered is unavailable we will endeavour to contact you, using the details provided by you (please make sure that your contact details are correct), with an alternative or the option to cancel your order in full. International Delivery. To be confirmed by phone email info@onestopparties.co.uk We can deliver international orders, however you need to call us as the delivery cost is dependent upon the weight of your order and the destination country. You are responsible for full delivery costs involved including any import duties. We cannot describe the goods in the package as anything other than what they are, so please do not ask us to. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Guarantee Returns Policy. All goods purchased from Fancydress247 may be returned for refund, subject to the terms below within 7 days after they have received the goods. NO REFUND WILL BE GIVE IF RETURNED AFTER THIS TIME! Before sending the parcel back to us, please contact us for a Returns Authorisation Number! IMPORTANT NOTICE: Wigs or Underwear cannot be returned for any reason due to hygiene reasons, unless faulty & unworn. If you are not happy with any product you have ordered and received from ourselves, then you may return them to us within 7 days by RECORDED DELIVERY (as described above) for either an exchange, credit note or refund less a 25% restocking. If you choose to exchange the unwanted item for an exchange totalling higher than your original, then you will be liable to pay the difference. Postage costs do not constitute as part of the credit note OR refund. All returned goods will only be accepted if in the same condition as they were sent out, i.e. with original packaging with all relevant materials enclosed. Any returns that are not received in this way will NOT be refunded and will be held pending contact. No replacement items or credit notes can be dispatched until the returned items have been received by us. Please allow up to 28days for any refunds to appear on the card paid by. Please post returns to the following address after obtaining your Returns Authorisation Number: (We recommend the use of Recorded or Special Delivery, so you can track your return) Onestopparties 376 Palatine Road Northenden Manchester M22 4FZ United Kingdom Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, write to us at: Fancydress247 376 Palatine Road Northenden Manchester M22 4FZ United Kingdom |
| Privacy Policy Fancydress247 do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes |
| Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm |
